Product Manager tools — The information library

Robert Drury
Product Coalition
5 min readMar 3, 2020

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As product people, we’re often at the centre of information on how things work within the business, how different elements link together, and importantly why all of this is the case. This is often why the product manager is one of the busiest people in the organisation, as they’re forever talking to other people and sharing information.

For me, one of the great values that a product manager can deliver to the business is through the dissemination of information out into the business and NOT keeping it to themselves.

Photo by Susan Yin on Unsplash

If you see yourself as someone whose role is to deliver value to the business then one of the key ways in which you can do so is by sharing all the knowledge that you’ve built up with the wider organisation.

This information can be used by others to inform ideas before they get passed to you as a change request for the product. It can be used to answer questions that might otherwise clog up your inbox and not allow you to see the important messages for all the noise.

The question then becomes ‘how do you disseminate the business knowledge?’

The answer is create an information library.

Chances are that if you’re using a day-to-day tracker such as Atlassian Jira or Microsoft Azure DevOps that it comes with a perfectly good…

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