How to balance product growth and stability

There is always the risk of unplanned changes in priorities within any payments product, regardless of its life stage. When priorities change, velocity estimated to deploy revenue-generating features can vary from month to month. Customers can then become dissatisfied, especially those that have been promised specific timeframes for delivery of certain functionality. Product and development teams can both suffer lower morale due to potentially higher stress and distraction. It’s a downward spiral that can often be prevented.