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Transcript

EP69 Crafting a High-Impact Onboarding Experience for PMs

Going Beyond Day One

In this episode of the Product Coalition podcast, Jay Stansell interviews Joni Hoadley, a seasoned product manager with over 25 years of experience. They discuss the critical importance of effective onboarding for product managers, exploring common mistakes companies make, best practices for onboarding, and how to build relationships in the early days of a new role. Joni shares insights on navigating nervousness, dealing with past toxic experiences, and the ongoing support leaders can provide to new hires. The conversation emphasizes the need for structured onboarding processes and the value of treating onboarding as a product in itself.

Click here to access the mentioned PM Role Clarity Canvas.

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Takeaways

  • Onboarding is essential for team cohesion and trust.

  • Successful onboarding reduces turnover and accelerates productivity.

  • Common onboarding mistakes include lack of planning and overwhelming new hires.

  • Feedback loops are crucial for improving the onboarding experience.

  • New hires should understand the company's mission and vision early on.

  • Building relationships in the first days is vital for success.

  • Asking good questions is a key skill for product managers.

  • Continuous learning opportunities enhance employee retention.

  • Onboarding should be treated like a product with clear goals.

  • Establishing credibility in the first 60 days is important.

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